Refund & Chargeback Policy
Last updated September 2026 · Quantflow LLC
All sales are final
QuantFlow is a digital product delivered to your TradingView account. Once access is granted it cannot be taken back, so all sales are final and we do not offer refunds, except where applicable law requires otherwise.
This includes, without limitation:
- Change of mind, or deciding the indicator isn't for you
- Trading losses or results you are unhappy with. QuantFlow is an analysis tool, not financial advice, and signals win and lose
- Not using the indicator, or not having time to use it
- Partially used weekly or monthly billing periods
- Forgetting to cancel before a renewal
- Problems with your own TradingView account, plan, or device
The only exception: if we are unable to deliver access to QuantFlow at all, we will refund that payment.
Access delivery
We add QuantFlow to your TradingView username within 24 hours of purchase, usually much sooner. If you entered the wrong username, or you haven't received access within 24 hours, email us at quantflow.co@gmail.com and we'll fix it.
Cancelling a subscription
Weekly and Monthly plans can be cancelled at any time from the link in your receipt. Cancelling stops future renewals; your access continues until the end of the period you already paid for, then is removed. Cancelling does not refund the current period.
Chargebacks and payment disputes
If you have a problem with your order, contact us at quantflow.co@gmail.com before contacting your bank. We respond within one business day and resolve almost every issue quickly.
By purchasing, you agree not to open a chargeback or payment dispute for a purchase that was delivered as described. If you do:
- Your access to QuantFlow is removed immediately and permanently, and you may not purchase again
- We will contest the dispute and provide your bank with evidence, including your order details, TradingView username, access history, and your agreement to these terms at checkout
- Chargebacks we find to be fraudulent may be reported to the payment processor, and we may seek to recover the amount and any dispute fees as permitted by law
Nothing in this policy limits any rights you have under applicable consumer protection law.
Questions: quantflow.co@gmail.com